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Category: SocialCRM

2011-05-06Enteprise 2.0, Enterprise Social Networking, Social Media, SocialCRM

The Community Backchannel – #cmtybc

I’m possibly one of the most fortunate guys in the Social Business space. I’ve had the benefits of being a practitioner in […]

2011-01-17Enteprise 2.0, Enterprise Social Networking, SocialCRM, Trust

Managing Expectations – The value of Transparency

A bad Day? Last week, we (Alcatel-Lucent)were one of the companies impacted by the Jive Software Outage (@JiveSoftware). Our platform Engage runs […]

2010-08-022023-04-11SocialCRM

Ford’s SocialCRM – Follow up to Sync issues

Within 24 hrs of my Why I’ll never buy another Ford – The answer may surprise you post, Ford contacted me via Twitter, […]

Recent Posts

  • Selling Social Business to the CFO
  • Principles of a Social Business Strategist
  • Radical Transparency: Sharing Objectives and Goals in your organization
  • Microsoft’s challenges in Social Business space
  • What does “Innovate better” really mean?

Recent Comments

  1. Observatoire de l'intranet et de la stratégie numérique 2012 on Improving collaboration, breaking down silos, and innovating better. What does that all mean?
  2. Liens de la semaine (weekly) on Improving collaboration, breaking down silos, and innovating better. What does that all mean?
  3. Social Leadership - The Yammer Blog | The Yammer Blog on The “Tyranny of Knowledge”
  4. Enterprise Social Networks - Exactly What Has Changed? - The Yammer Blog | The Yammer Blog on Enterprise 2.0 – You can’t win or lose in the first inning
  5. Greg Lowe on Improving collaboration, breaking down silos, and innovating better. What does that all mean?

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Categories

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